Frequently Asked Questions
At B & A Towing, we know that when your vehicle breaks down in San Francisco, you need clear answers fast. That’s why we’ve compiled this list of frequently asked questions—so you can quickly understand what to do, what services we provide, and how we can help get you back on the road safely. Whether it’s a flat tire, a dead battery, or you need a tow across town, our team is here 24/7 with reliable solutions and peace of mind.
We base operations in San Francisco and serve the greater Bay Area (including surrounding neighborhoods and corridors). Because we maintain a network of tow trucks, we can quickly reach many parts of the city and beyond. For exact coverage or adjustments (e.g., for long-distance towing), please call us and ask—our dispatchers will confirm whether we can assist you in your location.
Here’s why motorists across San Francisco trust B & A Towing:
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Local knowledge & reliability — We’ve served the Bay Area since 1968, so we know San Francisco’s roads, tunnels, and tricky streets. towingsf.com
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24/7 availability — We are always on call.
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Comprehensive services — From battery jumpstarts, lockouts, tire changes, to long-distance towing, we cover nearly every on-road emergency.
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Specialized equipment — Flatbeds, low-profile trucks, winches, and tools to cope with tight city conditions.
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Integrity & transparency — We aim to give honest estimates and avoid predatory practices.
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Fast, courteous service — Our dispatchers and operators strive to make your experience as stress-free as possible.
The cost of towing and vehicle accident recovery depends on several factors, including:
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Distance to your location
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Type of tow or recovery service required
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Size and type of vehicle
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Any special equipment needed (e.g., winch, flatbed)
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Time of day/urgency
When you call, our dispatcher can provide an estimate based on your location and circumstances. Because B & A is a local, established company, we often provide more transparent and competitive pricing than out-of-area or predatory towing services.
Yes. B & A Towing handles accident scene recovery (wrecker service) and off-road recoveries (e.g., stuck in mud, ditch, or slope). Our skilled operators use winches, heavy-duty trucks, and safety procedures to recover vehicles carefully and responsibly. We coordinate with law enforcement, if needed, and make sure your vehicle is taken to the repair shop you choose.
Our fleet includes specialized tow trucks and low-profile flatbeds designed for confined areas, underground garages, or narrow city streets. The B & A team is experienced in navigating tight spots, and we take care not to damage property. If you’re stuck in a parking structure or tight alley, we’re one of the few services in San Francisco equipped to help.
Yes. B & A Towing is equipped to safely handle electric vehicles and battery-electric models. We understand their special requirements and use the proper equipment to tow EVs without risking damage. Because EVs are more sensitive to handling and battery constraints, it’s important to call a towing service (like us) that is experienced with them.
Absolutely. If your vehicle is stranded due to running out of gas, we can deliver a small amount of gas or diesel—just enough to get you to the nearest filling station. If fuel isn’t the cause of your breakdown situation, we’ll bring a tow truck to tow your vehicle to a service center.
If your vehicle has a spare but you can’t or don’t want to change the tire yourself, call B & A Towing. We’ll come out and either change the flat using your spare. Or, if no spare is available, we will tow your vehicle to a repair shop of your choosing. We also offer tire inflation services to help you drive your vehicle to the nearest tire shop.
Locking your keys in your car is a frequent mishap. B & A Towing offers professional vehicle lock-out service: we can safely unlock your vehicle without damaging it. Just call us, and we’ll dispatch an experienced tow truck operator right away. We’re your reliable alternative to risky do-it-yourself tools or unverified locksmiths.
Yes. B & A Towing’s roadside assistance team carries battery testing equipment and a selection of common replacement batteries. If we determine the battery is beyond recovery, we can replace it on the spot. If no suitable battery is available, we’ll tow your vehicle to a trusted repair shop that can assist you in getting it replaced.
Here’s a quick safety and action checklist:
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Turn on your hazard lights to warn other drivers.
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If possible, coast your vehicle to a safe area (shoulder, parking lot, out of active lanes of traffic).
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Stay in your car with your seatbelt fastened if you’re on a busy road, unless staying puts you at risk.
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Raise the hood and set out warning devices (flares, triangles) if you have them.
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Use your phone to call B & A Towing. Provide your exact location, vehicle make/model/color, and a brief description of the issue.
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Wait inside or near your vehicle (but stay clear of traffic) until help arrives.
This procedure helps you stay safe while we get to you fast.
We aim for a rapid response time within the San Francisco area. While actual arrival depends on traffic, weather, and distance, we strive to reach you as soon as possible—typically within 30 minutes or less when conditions allow. Because our dispatchers monitor traffic and route trucks efficiently, choosing B & A often means less waiting time compared to larger companies or roadside assistance insurance companies.
B & A Towing provides full-service towing and roadside assistance across the San Francisco Bay Area. Some of our core services include:
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Emergency towing (local & long-distance)
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Flatbed towing (especially useful for low-clearance or all-wheel-drive vehicles)
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Lock-out / key retrieval services
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Jump starts and battery replacement
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Flat tire repair or replacement
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Fuel delivery (just enough to get you to the next station)
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Off-road recovery and winching
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Impound services and parking enforcement towing
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Light automotive repairs and diagnostics
We operate 24/7, so whenever you’re stranded, B & A is ready to respond.